Public services and utilities
Over 5 million people are employed within the public services. This is around a quarter of the UK’s working population. (Source: Oscar Research) Public utilities are another important source of employment. Here demand can change dramatically over time. For example, domestic energy consumption has risen 23% in the last 30 years. (Source: CareerPilot) Public services market research helps your organisation or business plan for the future.
Specialist public service areas
Please take a look at our Education, Government and local government and Healthcare and medical sections.
What can market research do?
We have an enormous amount of experience of working with the public sector. Past projects have included:
- Checking customer service satisfaction levels for police authorities
Public services market research techniques
We offer many services to support the public sector and utilities providers. These range from face-to-face interviews to data analysis, observational research to telephone interviews. A full list of everything we provide is available in our Services section.
Case studies
Qualified and experienced
We are qualified to deal with young people and vulnerable groups. All our public services and utilities market researchers are DBS checked.
Next steps
Would you like to discuss how we could help you? Email us at [email protected], call 0800 6523740 or fill in our enquiry form.
Our academic team at Northumbria have worked with PCP for seven years now, and I have always been thrilled with the service provided. What initially started as me requesting PCP to collect some data on my behalf has become a wider partnership which many academics take advantage of.
PCP have always been swift and reliable. Irrespective of the complexity of our requests these are handled with ease, providing credible data in good time and in a very accessible format. Their work has enabled multiple staff to achieve some very prestigious academic publications which is testimony to the rigour of PCP’s work. I would not hesitate to recommend them to any other academics looking for a cost-efficient means of accessing representative data.
Dr David Hart, Associate Professor in Marketing, Northumbria UniversityI’ve been using PCP for more than 15 years and have always been impressed by their professional service, attention to detail and flexibility. The team regularly goes out of their way to help meet tight deadlines and offer valuable advice.
Alistair Lockhart (Insight Director)Savvy, Leeds